FAQ

Customer Account Questions

What happens if I forgot my password?
We're unable to change your password for you, but after clicking the Sign In link, you can click Forgot password? to send yourself a password reset email. This link expires after 24 hours.

Can I change my account email address?
It isn't possible to change the email address associated with your account at this time. You can create a new account using your updated email address.

General Questions

What Sweetener Do You Use In Your Suger-Free Chocolates?
We use both maltitol and xylitol.

What makes your chocolate unique?
We are passionate about our chocolate and keeping the natural flavors and ingredients is what makes you keep coming back!

Does your chocolate have caffeine? How much caffeine is in a piece of chocolate?
We only use dark chocolate (60%-85%). There are .0023 grams of caffeine in a 1 ounce piece.

Why is your chocolate not listed dairy-free, but vegan?
In order to be FDA approved, we are required to not list our chocolate as dairy-free.

Are all your products gluten-free?
Yes! All of our products are guaranteed to be gluten-free.

What is the process to remove the gluten and the dairy from your chocolates?
The chocolate is naturally gluten and dairy-free, so we like to use pure ingredients and don't add fillers that would contain gluten and dairy. For instance, our lavender caramel is infused with pure essential oil of lavender and the lavender flower, so it isn't a flavoring and thus guaranteeing a gluten-free result, giving you the most satisfying natural flavor.

Can I return items I purchased?
We value delivering only the highest quality products. With this in mind, purchases are final. However, please contact us so we may improve your experience shopping with us. You may fill out the form on our contact page to send us your feedback.